Privacy
Policy

Privacy Policy

Last Update: July 2025

Welcome to AstraTrio.com (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this website, you agree to the terms of this Privacy Policy.


1. Who We Are

Astra Trio Insights Marketing LLC is a marketing company based in the United Arab Emirates, focused on enabling digital go-to-market services for B2B companies.Welcome to AstraTrio.com (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this website, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect and process the following types of data: a. Information You Provide Full name, email address, phone number Company name and industry Contact messages, form submissions, and any documents you upload b. Information We Automatically Collect IP address Browser type and version Time zone setting Referring website addresses Site usage data via cookies (see Section 7)

3. How We Use Your Information

We use your data to: Respond to inquiries and requests Improve our website and services Send relevant updates, marketing emails (if opted in) Comply with legal and regulatory requirements

4. Legal Basis for Processing

In line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), our processing of personal data is based on: Your consent Contractual necessity Legal obligations Our legitimate interests (e.g., to prevent fraud or improve the website)

5. Sharing Your Data
We do not sell your data. We may share it with: Trusted third-party service providers (hosting, analytics, email marketing) Legal authorities, if required by law Business partners, only with your consent All third parties are obligated to comply with data protection standards consistent with this policy.

6. Data Retention

We retain personal data only for as long as necessary: To fulfill the purposes we collected it for To comply with legal obligations For reporting, tax, or regulatory requirements

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include: Essential cookies (for navigation) Analytics cookies (e.g., Google Analytics) Functional cookies You can manage your cookie preferences through your browser settings.

8. Your Rights

You have the right to: Access your data Request correction or deletion Object to processing Withdraw consent (if previously given) Lodge a complaint with a relevant authority To exercise these rights, contact us at: ameer.omari@astratrio.com

9. Data Security

We implement appropriate technical and organizational safeguards including: Secure server infrastructure Data encryption Access control mechanisms However, no system is 100% secure. You use the website at your own risk.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any data.

11. International Data Transfers

While Astra Trio operates in the UAE, some service providers may be located in other countries. In such cases, we ensure appropriate safeguards for your data in line with UAE and international standards.

12. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from minors.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the "Last Updated" date. Continued use of the website means you accept the updated terms. 14. Contact Us If you have any questions or requests regarding this Privacy Policy: Astra Trio Insights Marketing LLC Dubai, United Arab Emirates Email: privacy@astratrio.com


our approach

A process that's both
rigorous and flexible.

Every client is unique. Some need end-to-end solutions, while others look for our expertise in a specific creative technology. We are collaborators in the truest sense and have made our process flexible to meet variable workflows.

We’ve been innovating in digital for 15+ years and have seen every type of challenge. Our process is always evolving to reduce risk. We maintain the highest level of rigor internally and center our process on transparency and collaboration.

STEP 01

Align

GETTING TO KNOW YOU.

The first step in a successful partnership is to huddle up and learn. We get to know your brand, your current go-to-market goals and expectations. From there, we put together an initial plan for the work to come.

KEY METHODOLOGIES: KICK-OFF MEETING, STAKEHOLDER INTERVIEWS, INTERNAL DOCUMENT REVIEW, PROCCESS AUDIT, LEAD MANAGEMENT REVIEW, PIPELINE DATA AUDIT.

Step  02

Insight

UNDERSTANDING THE WIDER CONTEXT.

A great plan requires real insight. We quickly get up to speed on your consumers, relevant cultural trends, the marketplace, and more. It’s about getting the lowdown on what matters most to ensure success.

KEY METHODOLOGIES: LANDSCAPE REVIEW, TREND WATCHING, IN-DEPTH INTERVIEWS, SURVEYS, ETHNOGRAPHIC OBSERVATION, EXISTING DATA REVIEW, MINDSET DEVELOPMENT, JOURNEY MAPPING, SERVICE BLUEPRINT CREATION.

Step 03

Opportunity

SHARPENING THE FOCUS.

With a deep understanding in place, it’s time to apply it. We find the vital overlap between your business needs and those of your consumers – the sweet spot where shared value lies. Now we define metrics for success.

KEY METHODOLOGIES: DEVELOPMENT OF THE DEMAND, LEAD AND SALES PLAYBOOKS, EXPERIENCE DESIGN PRINCIPLES, AND SUCCESS METRICS.

Step 04

Concept Design

SMART, UNEXPECTED OR BOTH.

Need ambitious, innovative and first-of-its kind? Check. Need an ultra-rational solve? Check check. Our cross-disciplinary teams concept together, drawing inspiration from culture and emerging tech while ensuring viability. Every idea and design is ultimately vetted against the success criteria.

KEY METHODOLOGIES: INNOVATION SPRINTS, VISUAL RESEARCH, CULTURAL AUDITS, EMPATHY MAPPING, MIND-MAPPING, ABSTRACTION EXERCISES, CREATIVE EVALUATION FRAMEWORKS.

Step 05

Prototype & Test

DESIGN. REFINE. TEST.

REPEAT. Ok, we have a great idea. Now it’s time to bring it to life and put it through its paces. Promising solutions are prototyped and tested to ensure they’re hitting the right notes with consumers and to reveal areas for improvement.

KEY METHODOLOGIES: INFORMATION ARCHITECTURE, CONTENT STRATEGY, VISUAL CONCEPTING, UX & UI DESIGN, PROTOTYPING, USER TESTING, INDUSTRIAL DESIGN, ACCESSIBILITY, DESIGN SYSTEM CREATION, FRAMEOWRKS, DATA FLOW.

Step 06

Build

MAKING IT HAPPEN.

Now it’s time for our elite dev teams to write beautiful modern code – and our Forrester certified professionals to execute the demand frameworks, delivered on time, on budget, and in full. Our production philosophy is simple: hit milestones with reliability, with deliverables that exceed expectations.

KEY METHODOLOGIES: TECH TREND WATCHING, FUNCTIONAL REQUIREMENTS ANALYSIS, TECH DESIGN DOCUMENTATION, CODING STYLE GUIDELINES, CODE REVIEWS, SPEED OPTIMIZATION, CONTINUOUS INTEGRATION & DEPLOYMENT, SECURITY REVIEWS, QA.

Step 07

Launch & Evaluate

DEPLOYING WITH CONFIDENCE.

For some, the launch is the end. For us, it’s another crucial step. We’re with you in force to support deployment, measure performance, and continuously improve results. After all, we judge our success by yours.

KEY METHODOLOGIES: KPI TRACKING AND REPORTING, CUSTOMER FEEDBACK CAPTURE AND ANALYSIS, OPTIMIZATION.

UPDATES

What’s in the works?

An AR experience that shapes expectations for tomorrow’s  commuter. A data visualization of culture.